CONTACT US

SUPPORT OPEN TIMES :

Weekdays - 8:00 AM to 6:00 PM (CET Zone)

HOW CAN YOU REACH US?

Any inquiries? Our dedicated team is ready to assist you! Check out our comprehensive FAQ page; it likely holds the answers you seek. If not, don't hesitate to connect with us using a single contact method to avoid delays in response.

WHAT INFORMATION DO WE NEED FROM YOU TO ASSIST?

For the swiftest resolution, provide us with as much detail as possible! Include relevant information like your order number (#_____), email address, and any accompanying pictures or videos. This enables our customer support team to promptly address your support ticket.

RETURNING AN ORDER?

When processing your return, omit the first digit of your order number (e.g., '143055' becomes '43055'). Ensure your returned package includes protective wrap on the product, or your refund may be declined. All packaging, including the warranty card, pouch, and size guides, must be returned in resellable condition to avoid denial of your return. . A fee will be charged for denied returns, and exchanges will be processed within 3 working days of receiving your return, while refunds take 7 working days.

NEED FURTHER ASSISTANCE?

Reach out to our dedicated customer support team at info@celearchantee.com. We're here to help!